A

Consumer Dispute Evidence Assembler

3.95

Derivation Chain

Step 1 Coupang data breach + sharp decline in operating profit
Step 2 Growing number of consumers harmed by major platforms
Step 3 Consumer dispute filing automation

Problem

When consumers who have suffered damages from major platforms—such as Coupang's personal data breaches, delivery incidents, or refund denials—file a complaint with the Korea Consumer Agency, it takes an average of 3-5 hours to collect and organize evidence (screenshots, transaction records, call recordings) and fill out the application. About 40% of cases are dismissed due to unfamiliarity with procedures or insufficient evidence.

Solution

Users select the type of damage (data breach, refund denial, delivery incident, etc.) and an evidence checklist is auto-generated. Upon uploading screenshots and transaction records, the system auto-fills the Korea Consumer Agency application form. Similar past dispute resolution cases and outcomes are provided as references.

Target: Consumers using major E-commerce platforms (ages 25-45), making at least one online purchase per month
Revenue Model: Free Basic Plan (checklist and application template), Premium at 9,900 KRW (~$7.50) Per Transaction (auto-fill + similar case matching + legal consultation referral)
Ecosystem Role: Consumer
MVP Estimate: 2_weeks

NUMR-V Scores

N Novelty
3.0/5
U Urgency
4.0/5
M Market
4.0/5
R Realizability
5.0/5
V Validation
3.0/5
NUMR-V Scoring System
N Novelty1-5How uncommon the service is in market context.
U Urgency1-5How urgently users need this problem solved now.
M Market1-5Market size and growth potential from proxy indicators.
R Realizability1-5Buildability for a small team with realistic constraints.
V Validation1-5Validation signal quality from competition and demand data.
SaaS N=.15 U=.20 M=.15 R=.30 V=.20 Senior N=.25 U=.25 M=.05 R=.30 V=.15

Feasibility (78%)

Tech Complexity
34.7/40
Data Availability
23.1/25
MVP Timeline
20.0/20
API Bonus
0.0/15
Feasibility Breakdown
Tech Complexity/ 40Difficulty of core implementation stack.
Data Availability/ 25Practical availability and cost of required data.
MVP Timeline/ 20Expected time to ship a usable MVP.
API Bonus/ 15Bonus for viable public API leverage.

Market Validation (56/100)

Competition
8.0/20
Market Demand
6.2/20
Timing
20.0/20
Revenue Signals
7.5/15
Pick-Axe Fit
7.5/15
Solo Buildability
7.0/10
Validation Breakdown
Competition/ 20Signal quality from competitor landscape.
Market Demand/ 20Demand proxies from search and mention patterns.
Timing/ 20Fit with current shifts in tech, behavior, and regulation.
Revenue Signals/ 15Reference evidence for monetization viability.
Pick-Axe Fit/ 15How well the concept serves participants in a trend.
Solo Buildability/ 10Practicality for lean-team implementation.

Technical Requirements

Backend [low] AI/ML [medium] Frontend [low]
Dashboard